Complaint Resolution

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ELGAS New Zealand complaint resolution

We are here to help

Need help with a complaint? Fill out our form below for your ELGAS team member to reach you for a quick discussion and next steps. In case you prefer a phone conversation,  please feel free to reach us on 0800 435 427 and we would be more than happy to hear your concerns and work towards a quick resolution.  View other contact details HERE.

Thank you for contacting us with regards to your complaint. One of your local ELGAS Customer Service Team members will get in touch shortly to discuss this with you. If we cannot resolve your complaint, you can contact the free and independent, Utilities Disputes Ltd via one of the methods below: