There's a new way to get LPG delivered to your home:

TEXT Orders & Gas Check Alerts

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New Customers get $100 worth of LPG gas account credits!

Text – SMS Orders & Gas Check Alerts for NZ

Only From Elgas!

Now you can order your gas bottle with a simple Text (SMS) message

Here's how:

♦  Create a text message with:

"order" + Your 10 digit Elgas customer number + First 3 letters of your last name

Example: if account number is 9876543210 & last name is Smith, then:

order 9876543210 smi

(Example Only)

 

♦ Text your version** to 021 681 431

   ► We suggest you save this number in your mobile as “Elgas Order”

   ► You can also save the message for repeated use

♦  You will get a confirmation Text message with a confirmation number

♦  One 45kg gas bottle will be delivered promptly to your home

♦  You can further check the status of your order with our Online Services

  

Prefer an App?

Now you can order, pay and manage your LPG with our new Elgas EasyApp

It’s a convenient easy-to-use app and it’s FREE from the Apple or Google Play Stores.

Elgas EasyApp Information

Click to Find Out More & How-To-Use Instructions

 

Apple App Download

Download iPhone – iPad App Now

Play Store Download

Download Android App Now

 

Automatic Gas Check Alerts

You'll never forget to check your gas bottles again!


If you use our Gas Bottle Exchange Service:

♦  Our computer system calculates when you should check your gas bottles

♦  You get an automatic Gas Check Alert, by Text, on your mobile telephone

   Make sure we have Your Mobile Number so you receive your alerts

♦  You save the Gas Check Alert, as it can be used to order gas

♦  You check your home's gas bottles at your earliest convenience

If you do need to order, it’s really simple!

♦  FORWARD (not REPLY) the Gas Check Alert back to us at 021 681 431

   ► Save this number as “Elgas Order” to make it easier to FORWARD

   ► You can save the Gas Check Alert for future orders, too

♦  Don’t add anything to the message** Your account info is in the Gas Check Alert

♦  You will get a confirmation Text message with a confirmation number

♦  One 45kg gas bottle will be delivered promptly to your home 

♦  You can further check the status of your order with our Online Services 

 


 **Please do not add to or change anything in the order messages.  

If you need to provide us with special instructions, you can do that with our Online Orders.

Please note that text messages sent to this number are only ‘seen’ by our computer system.  

Please do not send other text messages to this number, as our staff will not be able to see them.

There are no additional SMS charges from Elgas for Text Orders and Gas Check Alerts.  

Only your normal mobile provider plan SMS fee applies.